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Last Updated: September 19, 2026

This Privacy Notice describes how Navigata LLC d/b/a Therapy Healing Journey ("we," "us," or "our") collects, uses, and protects information gathered through this website. This notice applies to information collected through www.therapyhealingjourney.com only and does not govern information collected in the context of a clinical relationship.

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1. Information We Collect

We collect information automatically generated when you browse our site, as well as information you voluntarily provide to us.

Automated Device and Usage Data: We use analytics tools to automatically collect electronic details about your visit, such as your IP address, pages viewed, and the dates and times of your visits.

Contact Form Data: When you fill out the contact form on our website, we may collect your name, email address, phone number, and any details you include in your message. We do not collect sensitive health or clinical information through this website, and we ask that you not submit any.

 

2. Cookies and Tracking Technologies

Our website uses tracking cookies managed by third-party analytics providers. These cookies help us analyze website traffic and improve our website's performance. You can manage or disable cookies through your browser settings, though doing so may affect some website functions.

 

3. How We Use Your Information

We use the information we collect to:

• Respond to your questions or requests.

• Schedule an initial consultation, if applicable.

• Analyze usage to maintain and improve our website.

• Comply with legal obligations.

We do not use your contact information for marketing purposes without your consent, and we do not add it to any mailing list or database without your explicit consent.

 

4. Third-Party Links and Booking Services

Our website contains links to an external third-party appointment scheduling service (TherapyNotes). Once you click these links and leave our website, this Privacy Notice no longer applies. Any personal information you provide while using the scheduling platform is governed solely by that provider's privacy policy. We encourage you to review it at www.therapyportal.com/portal/legal/privacypolicy before submitting any personal information.

This website is also built on the Wix platform, which has its own privacy policy governing data collected through its infrastructure.

 

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We share your data only with trusted third-party service providers — such as our analytics provider and website host — to help us operate our website and business, subject to strict confidentiality agreements, or as required by law.

 

6. HIPAA and Clinical Records

This website is not a HIPAA-covered communication channel. Please do not submit protected health information through the contact form or by email. If you become a client of this practice, you will receive a separate Notice of Privacy Practices governing the collection, use, and protection of your protected health information in accordance with HIPAA and applicable Wisconsin law.

 

7. Security and Retention

We implement reasonable security measures to protect personal information submitted through our contact form. We retain your contact information only as long as necessary to fulfill the purposes outlined in this notice. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.

 

8. Children's Privacy

This website is not directed at children under the age of 13, and we do not knowingly collect personal information from minors. If you believe a minor has submitted information through this site, please contact us and we will delete it promptly.

 

9. Your Rights

You may request access to, correction of, or deletion of any personal information you have submitted through this website by contacting us at the information below.

 

10. Changes to This Notice

We may update this Privacy Notice periodically. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of the website following any update constitutes acceptance of the revised notice.

 

11. Contact Information

For privacy-related questions, please contact us at:
Navigata LLC
twood@therapyhealingjourney.com
262-444-5255

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